I am not able to upload a document?

Modified on Sun, 1 Feb at 10:09 AM


Link to our FAQ page for more articles: support.workland.com


1. Verify the size and format of your document:


The accepted formats are: . txt . doc . docx . rtf . pdf

The file size should not exceed: 5 MB 


No picture or JPEG are authorised.  You may use a free site on google to convert your document into a PDF or compress it to make it smaller.  For example: smallpdf.com


2. The document may not be secured: 


If the upload still doesn't work, your document may be corrupted (unfortunately it happens with no fault of your own), you can try making a new copy in PDF to see if it works.  Viruses are less likely to stay on a PDF than a Word document (for example).  


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