Difficulty connecting to your account?

Modified on Fri, 9 Aug at 8:16 AM


Activation link and Password


If you have forgotten to activate your account, (Expired Activation Token) here is the link: https://atlas.workland.com/account-activation-reset


If you have forgotten your password, here is the link to create a new password : https://atlas.workland.com/password-reset


Please note, this information is always available on the home page of atlas.workland.com


When you select one of the links above, an email will be sent to you automatically via your mailbox.



Email not received:  Verify your Spam folder 


The link in the email should be clickable, although there are some exceptions where you will need to copy-paste the URL in a new tab.



Browsers


If you are having difficulties like a screen that keeps loading or situations that keeps you in a loop.  we suggest that you verify the status of your browsers.


ATLAS supports the current and only the previous version of the following browsers: Google Chrome, Microsoft Edge, Apple Safari, and Mozilla Firefox


My web browser is not up to date. How can I get the latest version?

https://support.indeed.com/hc/en-ca/articles/4424221276173-My-web-browser-is-not-up-to-date-How-can-I-get-the-latest-version


If you have an Apple mac, check the Mac OS version if it is still supported by Apple.  If you have a version that Apple no longer produces an update, we cannot guarantee the quality of our software.



Clear cache / Browser history


You may aslo try to clear cache if you are still having difficulties on ATLAS and your browser is updated.


Chrome:  https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop


Edge: https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4


Safari : https://support.apple.com/en-ca/guide/safari/sfri47acf5d6/mac







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